Privacy Policy
At SinDevz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our WhatsApp Business communications.
Personal Information
We collect information you provide directly to us, such as your name, email address, phone number, company name, and project details when you contact us or request our services.
Communication Data
We collect information from your communications with us, including messages sent through WhatsApp Business, emails, phone calls, and other forms of contact.
Technical Data
We may collect technical information such as IP addresses, browser type, device information, and usage data to improve our services and website functionality.
- To provide and deliver our software development and consulting services
- To communicate with you about your projects and respond to your inquiries
- To send you important updates, technical information, and service announcements
- To improve our services and develop new offerings based on your feedback
- To comply with legal obligations and protect our legitimate business interests
We use WhatsApp Business to communicate with clients and prospects. When you contact us through WhatsApp, we may collect your phone number, profile information, and message content.
All WhatsApp communications are subject to WhatsApp's own privacy policy and terms of service. We use this platform solely for business purposes to provide customer support and project communications.
You can opt out of WhatsApp communications at any time by informing us through any communication channel or by blocking our business account.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With trusted service providers who assist us in operating our business (under strict confidentiality agreements)
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of our clients and the public
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Client project data is typically retained for 7 years after project completion.
- Access: Request copies of your personal information
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal information under certain circumstances
- Portability: Request transfer of your data to another service provider
- Objection: Object to our processing of your personal information
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the 'Last Updated' date. Your continued use of our services after any modifications constitutes acceptance of the updated policy.